samedi manages online booking. Treffa ensures appointments are professionally prepared.
Operational Reality
samedi is an established online appointment booking platform for medical practices in the German-speaking market. It enables patients to book directly, reduces front-desk workload, and integrates with practice calendars. What samedi does not address: whether the professional prerequisites for each appointment are in place before the appointment begins.
The Structural Gap
samedi manages the booking flow — availability, confirmation, calendar entry. For practices where appointment types have professional prerequisites — a referral, prior imaging, completed forms, current lab values — samedi does not systematically enforce these. An appointment in samedi is confirmed. It is not confirmed as prepared. The gap between booking and preparation readiness is structural.
Consequences
Appointments confirmed via samedi that cannot be conducted as booked
Referrals, prior imaging, or required forms absent at check-in
Front-desk staff intervening at short notice rather than a system preventing the issue
Professional time lost to improvisation or unplanned rescheduling
Recurring preparation failures without structural resolution
Structural Solution: Treffa as Preparation Layer
Treffa reads the samedi calendar via calendar sync and automatically assigns the prerequisites defined per appointment type to each upcoming appointment. Patients receive structured communication with a deadline. When prerequisites are not fulfilled, the case is escalated before the appointment. samedi remains the booking system. Treffa handles preparation enforcement independently.
How It Works
Appointment detected via samedi calendar sync
Prerequisites assigned per appointment type
Structured patient communication with prerequisites link — sent via SMS, Email, or WhatsApp
Deadline set before the appointment
Escalation when preparation is incomplete
Clear status before every appointment
For Whom This Is Relevant
Relevant for medical practices and specialist centres in the German-speaking market using samedi for online appointment booking where at least one appointment type is structurally prerequisite-dependent. Typical settings: specialist practices, diagnostic centres, outpatient departments with referral requirements.
"I am happy to show you how Treffa works alongside samedi in your practice — in a brief conversation."