Appointment preparation for outpatient practices.
For practice owners and medical directors in diagnostics-dependent outpatient practices — typically 1 - 10 physicians, 0–20 assistants (MFAs), across 1–3 locations with mixed statutory/private patients.
The problem
Missing referrals or prior diagnostics discovered only at check-in
Staff manually chasing patients for documents days before appointments
Doctors improvising when preparation is incomplete
No system of record for whether an appointment is actually ready
Qualifying specialties
How Treffa solves this
Define requirements per appointment type
Referrals, prior imaging, lab results, intake forms — made explicit and enforced automatically.
Automated patient reminders
SMS, email, and WhatsApp reminders with upload links. No portal login required.
Staff escalation before the appointment
Incomplete preparation is flagged 48h before the slot. Staff decide — override, reschedule, or dismiss.
Example
A radiology practice requires a referral, prior imaging, and a completed questionnaire for every MRI appointment. Treffa defines these per appointment type, reminds patients automatically, and escalates incomplete cases to staff 48 hours before the slot.